Property Management Services in Anchorage, AK
A Worry-Free Property Experience
When looking for a property manager, what you want is a partner who can maintain your property, fix issues quickly, solve problems and create a positive, stable environment. As property managers, it’s our responsibility to take the uncertainty and frustration out of the equation for owners and tenants. We provide the peace of mind that comes from knowing your property is in professional hands.
Why Choose OverWatch?
Responsiveness
Property management companies around the US have complaints about responsiveness. That’s why our team is committed to answering emails, calls, and maintenance requests promptly, often on the same day to ensure you are never left in the dark and that your property is maintained to a high standard.
Outstanding Maintenance Service
With in-house maintenance and cleaning we can provide you with unparalleled service and response times. As an owner you will always have a direct line of communication with your property manager. As a tenant you will always get the service and quality that you deserve in your new home.
Professional and Personable Staff
Our strength lies in our people. We believe in treating every client and tenant with respect and fairness. Our staff operates with a high degree of integrity, providing transparent and honest management. It’s why our clients feel valued and why our team members make such a positive impression. One prospective tenant was so impressed with Daniel’s patience and understanding that they wished they “could take Daniel with me to California to help me find a place.”
Technology and Smart Automation
Our tenants can pay rent online, submit maintenance requests, communicate with our team, view and download documents (lease agreements, addendums, etc) and view updates on our online portal.
We leverage automation to help us maintain our portfolio of properties. This includes security camera installations and monitoring, electronic wifi capable locks, moisture sensor modules for boiler rooms and water heaters, remote billing, remote lockboxes for hands-free showings, and more.
What Our Clients Are Saying
Our clients and tenants consistently single out our staff members by name, including Chris, Daniel, Albert, Jose, Casey, Scott, and Levi. Their professionalism, competence, and caring approach are the reasons landlords and tenants feel respected and treated fairly. We build lasting relationships founded on trust and integrity.
“Their maintenance team is outstanding! Fast reply, Albert came out for a water leak and was very professional, competent and thorough.”
“Daniel is amazing! We were at our old apartment for multiple years and had a lot of anxieties when we began searching for a new place. From setting up the viewing, to submitting the applications, and even up until the move-in date, Daniel was very responsive and answered every question that we had in a timely manner… I am so glad that he was the person who helped us along and would 100% recommend anyone looking to find a new place to reach out to Overwatch. They’re the best!”
“I can confidently say that Chris and Daniel are well above the competition! I’ve spent years having detailed conversations with other management companies and used two others prior to Overwatch, and I’m relieved to have finally found a group that checks all the boxes in terms of professionalism, integrity, quality of service, respect (for landlord and tenant), communication, punctuality, attention to detail, and list goes on.”
“I was a renter for 2+ years with Overwatch. The owner Chris, is conscientious, respectful, and fair. He listens to suggestions and concerns and responds promptly and professionally. Chris’s team, in my experience of renting apartments for 50 years, provided me with a rare experience. I highly recommend this company regardless of whether you are a renter or an owner seeking assistance.”
“Overwatch is an amazing property management company, Chris came to my property Christmas Eve after getting in a car accident en route just to make sure the building stopped flooding. They also handle all maintenance and tenant disputes professionally and timely. Also, they are great people who actually care about their owners and their properties.”
Our Story
OverWatch Real Estate Management started with a single, challenging fourplex in Mountain View that looked great on paper but proved far more complex in reality.
What initially started as a means to manage our own properties under an LLC, OverWatch Real Estate Management quickly gained traction with other real estate professionals in the Anchorage area. New to real estate at the time, we started by investing in Mountain View due to the high profit margins and potential for forced appreciation (fixing up the properties). However, we learned very quickly that while something may look good on paper, that doesn’t mean it works in the real world. But that didn’t stop us from restoring the 80s chic fourplex we had purchased, placing excellent tenants, and profiting from our initial mistake.
After the first purchase came another, and then another, until the real estate agent that we were using to make the purchases really took notice on how we were taking dilapidated properties, fixing them up, placing in excellent tenants, and turning a profit from a less than ideal situation. The agent who we were using for the purchases then hired us on take over management of their full portfolio of properties, roughly fifty units. As you can imagine this was quite a jump from the twelve we had ourselves as we were suddenly managing sixty units all around Anchorage all the while Chris, the founder, was working a full time job at the University of Alaska Anchorage.
We were able to work with the real estate agent who hired us to help automate her property management business.
In 2021 our founder Chris finally quit his University job to focus on expanding the company and offering a new and innovative way to handle property management.
We still work with local real estate agents for tenant placement services but our business is largely run and managed full by our team.